Farnham Eye Care uses EyeJourney by InnOptix to help patients feel informed, confident and prepared before and after cataract surgery, lens treatment and selected laser procedures.
At Farnham Eye Care, we want patients to understand their treatment and feel properly prepared before they arrive at the clinic.
That is why we use EyeJourney by InnOptix, an innovative digital patient-support platform designed to provide information and guidance throughout your eye-care journey.
Think of EyeJourney as an “always with you” digital concierge.
It allows you to explore your condition and treatment in your own time, helping you understand what to expect before you even step into the clinic.
Farnham Eye Care is one of the first clinics to offer this premium service, and EyeJourney is provided free of charge to our patients.
We currently use EyeJourney to support patients considering:
EyeJourney does not replace the personal care you receive at Farnham Eye Care.
Instead, it is designed to make the time you spend with your consultant even more valuable.
By giving you the opportunity to learn about your condition and treatment beforehand, less of your consultation needs to be spent explaining basic information.
That means more time can be spent discussing the questions that matter specifically to you:
Being better informed beforehand may also help reduce uncertainty around treatment.
And because the information remains available to you, you can return to it at home rather than trying to remember everything discussed during your appointment.
EyeJourney can be particularly valuable for patients considering private cataract surgery.
Modern cataract treatment offers considerably more choice than simply removing the cataract.
At Farnham Eye Care, patients can discuss a wide range of intraocular lens technologies designed to offer different balances of:
There is no single “best” lens implant for everybody.
Different lenses have different advantages and compromises, and the most appropriate option depends on factors including the patient's eyes, lifestyle and visual priorities.
For patients, the number of available lens technologies can initially seem confusing.
EyeJourney gives you the opportunity to understand the main types of lens technology and their potential advantages and compromises before your consultation.
When you then sit down with Professor Dan Lindfield, you already have a foundation of knowledge.
Instead of beginning from scratch, the consultation can focus more closely on which options may suit:
This allows for a more detailed and productive discussion around cataract surgery and lens choice.
More time to learn. More opportunity to ask. A consultation focused on you.
EyeJourney is not only designed for the period before treatment.
It can also act as a postoperative digital concierge.
Following treatment, EyeJourney can provide:
The system can also connect patients directly with the Farnham Eye Care team when they have a question the digital platform cannot answer.
Farnham Eye Care embraces new technology where it can improve the patient experience.
However, technology cannot replace direct contact with your clinical team.
We remain fully available for face-to-face care and continue to place personalised, friendly and approachable patient care at the centre of the clinic.
EyeJourney is not intended to replace those standards.
It complements them, providing additional information and support that remains available 24 hours a day.
EyeJourney can also support patients considering treatments including YAG laser capsulotomy and Selective Laser Trabeculoplasty (SLT).
Being able to review information before treatment means patients can arrive with a better understanding of why a procedure is being recommended, what it involves and what questions they would like to ask.
This is intended to support, rather than replace, the discussion patients have directly with Professor Lindfield and the Farnham Eye Care team.
For Farnham Eye Care, technology such as EyeJourney is valuable because it allows patients to access information in a way that fits around them.
You can learn at home, revisit information when needed and prepare questions before your appointment.
The objective is not to make eye care less personal.
It is to give patients more information before their consultation so that the personal conversation can be even more useful.
If you are considering cataract surgery, Refractive Lens Exchange, YAG laser treatment or SLT and would like to understand your options, contact Farnham Eye Care to arrange an assessment.
